Privacy Policy
Effective Date: March 11, 2026
Prince Wellness Solutions (“Prince Wellness,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule appointments, or communicate with us.
By using this website or our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website or services.
Personal Information
- Name
- Email address
- Phone number
- Address
- Date of birth
- Health-related information submitted through forms
- Appointment or consultation requests
- Insurance or billing information when applicable
This information may be collected when you:
- Submit website forms
- Schedule appointments
- Contact our clinic
- Register for services
- Access patient portals
Automatically Collected Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Pages visited
Cookies and analytics technologies may be used to improve website functionality and user experience.
2. How We Use Your Information
We may use collected information to:
- Schedule and manage appointments
- Provide wellness services
- Communicate appointment reminders and updates
- Respond to inquiries
- Improve our services and website
- Maintain security and operational integrity
3. Health Information Privacy (HIPAA)
Prince Wellness Solutions is committed to protecting patient health information in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Any protected health information submitted through secure medical intake forms, patient portals, or healthcare systems is handled according to HIPAA privacy and security standards.
Patients may request a copy of our official Notice of Privacy Practices which explains how medical information may be used and disclosed.
4. SMS Messaging and Communications
If you provide your phone number, you may receive SMS messages related to:
- Appointment reminders
- Service updates
- Clinic communications
- Account notifications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to unsubscribe. For assistance reply HELP.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Sharing of Information
We do not sell or rent your personal information.
Information may be shared with:
- Healthcare software providers used to manage appointments and records
- Payment processors
- Technology service providers supporting website operations
- Legal authorities when required by law
6. Data Security
We implement reasonable technical and administrative safeguards designed to protect personal and health information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee absolute security.
7. Cookies and Analytics
Our website may use cookies and analytics tools to improve performance, understand user behavior, and enhance functionality.
Users may disable cookies through their browser settings.
8. Children’s Privacy
Our services are intended for individuals 18 years of age or older unless accompanied by a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13.
9. Updates to This Privacy Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.
10. Contact Information
Prince Wellness Solutions
955 W Ralph Hall Pkwy STE 107
Rockwall, Texas 75032
United States
Phone: 972-865-6558
Email: Info@princewellness.com